Frequently Asked Questions
Everything you need to know about our sustainable fashion and services.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
Are your materials sustainably sourced?
Yes, the Blue Ocean Project is committed to eco-friendly fashion. We use organic cotton, recycled polyester, and non-toxic dyes to minimize our environmental footprint.
How do I find the right size?
Each product page features a detailed size guide with measurements in both inches and centimeters. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.